Garment Creation & Postage
Please see below for some additional information relating to Rae + Rainbows products. If you have any further questions please feel free to contact us for clarification.
Rae + Rainbows Timeframe
Once we receive your order we will endeavour to have it posted within 5 working days.
All of our outfits are made on demand so that we can get the most out of our fabric and only use it for what is purchased - rather than making everything in bulk like some shops do. We believe this adds to the Rae + Rainbows experience, giving you the knowledge that every piece has been made specifically for your order and inspected closely for faults prior to packaging.
Outfits may be made in less than 5 working days; however, this depends on how busy we are. If you do want your outfit sooner for some reason, please contact us first to confirm this is possible.
Rae + Rainbows Packaging
All Rae + Rainbows designs will be gift packaged for you or your someone special. We believe that half the joy of shopping online is receiving your items and the way they are presented contributes to this. All of our clothing comes with "swing tags" which have fabric care instructions, and the type and size of each item you have purchased.
Shipping & Costs
For domestic Australian shipping we offer both normal tracked postage and express postage. Express postage does not mean that your item will necessarily be sewn any faster than the 5 days - but does mean one posted it will reach you sooner.
For orders from overseas - due to the cost of tracked postage this is not currently an option but a quote can be made available upon request.
We offer flat rates for New Zealand and for the Rest of the World which are equivalent to Australia Post shipping rates (inclusive of purchase of parcels). Unlike some cheeky businesses we do not mark up shipping costs.
All Rae + Rainbows purchases will receive an email confirmation once their item/s has been posted. We do not accept any responsibility for lost parcels. Please be aware that postage to some countries can take up to 10 working days. If you are interested in paying additional postage for faster delivery or tracking overseas please contact us directly for a quote.